I will never understand why anyone would want to attempt to pick up their own wedding cake. Same goes for sending a family member or friend to do it for you. It doesn't matter how small the cake is, how much cargo space your SUV has, or how cheap you really are. (Delivery is $10-15, except under extreme circumstances.)
In just over one week, two different customers picked up their own wedding cakes, ruined them, and brought them back to be redone. How frustrating!
On Friday afternoon, it looked like this when the bride's sister came to get it:
On Saturday morning, after she had bit it on some ice while walking with it, she returned it like this:
Thankfully it's a really simple cake. Filling the layers, frosting it, stacking, and decoration only take about an hour. After major reconstructive surgery, it was returned to the family in it's rightful state.
The moral of the story is leave the delivery to the pros! If something goes wrong in transit, we are liable. We'll fix it. We'll be a whole lot more careful than you are to make sure nothing goes wrong.